Terms and Conditions

Online Advertisement Terms and Conditions

Effective Date: [01/01/2025]

These Online Advertisement Terms and Conditions (“Agreement”) govern the placement of advertisements (“Ads”) with An Island, LLC (“we,” “us,” “our”) by any individual or entity (“Advertiser,” “you,” “your”). By submitting an order for advertising placement, you agree to be bound by these terms.

  1. Advertisement Submission & Approval
  • All Ads must be submitted in the format specified by us.
  • We reserve the right to review, reject, or remove any Ad at our sole discretion, including but not limited to Ads that are misleading, offensive, inappropriate, or violate any laws.
  • Advertisers must ensure all submitted content is accurate, lawful, and does not infringe on the rights of any third party.
  1. Ad Placement & Duration
  • Ads will be placed on [website/platform details], as specified in your order confirmation.
  • Ad placements are subject to availability and may vary based on package selected.
  • Ads will run for the agreed duration unless removed earlier due to breach of terms or mutual agreement.
  1. Payment Terms
  • All advertisement fees must be paid in full before the start date unless otherwise agreed in writing.
  • Payments are non-refundable once the Ad has been published, except as required by law.
  • Late or failed payments may result in the suspension or cancellation of the Ad.
  1. Advertiser Responsibilities
  • You are solely responsible for the content of your Ad and ensuring it complies with all applicable laws and regulations.
  • You agree to indemnify and hold us harmless from any claims, losses, or liabilities arising out of or related to your Ad content.
  1. Intellectual Property
  • You grant us a non-exclusive, royalty-free license to use, reproduce, and display your Ad content on our platforms for the duration of the advertising campaign.
  • You retain ownership of your content, but we are not obligated to return any submitted materials.
  1. Limitation of Liability
  • We are not responsible for any indirect, incidental, or consequential damages arising from Ad placement or performance.
  • Our total liability for any claim arising under this Agreement is limited to the amount paid by you for the specific Ad in question.
  1. Termination
  • We may terminate this Agreement and remove any Ad at any time for breach of these terms or any reason deemed necessary.
  • You may request termination in writing; however, refunds are not guaranteed.
  1. Modifications
  • We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to our website or notifying you directly.
  1. Governing Law
  • This Agreement shall be governed by and construed in accordance with the laws of [Insert jurisdiction], without regard to its conflict of law principles.

Contact Us

If you have any questions about these terms, please contact us at:

An Island, LLC
P.O. Box 333 Tell City IN 47586
1-812-772-2597
https://anisland.com/services/cent-community

Overview of our policies and how we enforce them

We strive to support a healthy digital advertising ecosystem that’s trustworthy and transparent for users, advertisers, and publishers. The purpose of this help center is to help you build CENT Community Ads campaigns that align with our advertising policies listed below.

These policies are designed to ensure a safe and positive experience for our users and abide by applicable laws. This means that our policies prohibit content that is harmful to users and the overall advertising ecosystem.

Our advertising policies cover 4 broad areas:

Prohibited content: Content you can’t advertise on the CENT Community
Prohibited practices: Things you can’t do if you want to advertise with us
Restricted content and features: Content you can advertise, but with limitations
Editorial and technical: Quality standards for your ads, websites, and apps

To learn more about which policies are included in these broad categories, click the links for the category names to review the content below. For additional details about each policy, click the header of the section to learn more.

We use a combination of AI and human evaluation to ensure that ads comply with these policies. Our enforcement technologies use AI, modeled on human reviewers’ decisions, to help protect our users and keep our ad platforms safe. More complex, nuanced or severe cases are often reviewed and evaluated by our specially trained experts.

We take action on content that violates our policies. This may include disapproving violating ads so they don’t serve, as well as suspending accounts for repeat or egregious violations. We take repeat violations of our policies seriously and continue to expand a strike system for repeat offenders.

We will provide you with information on our decision for any policy violation enforcement actions we take. If one of your ads is disapproved, you may create a new corrected one. You can also appeal an account suspension decision. For these links to work, you’ll need to be signed into your CENT Community account.

 

Prohibited content

Counterfeit goods

CENT Community Ads prohibits the sale or promotion for sale of counterfeit goods. Counterfeit goods contain a trademark or logo that is identical to or substantially indistinguishable from the trademark of another. They mimic the brand features of the product in an attempt to pass themselves off as a genuine product of the brand owner. This policy applies to the content of your ad and your website or app.

Dangerous products or services

We want to help keep people safe both online and offline, so we don’t allow the promotion of some products or services that cause damage, harm, or injury.

Examples of dangerous content (non-exhaustive): Recreational drugs (chemical or herbal); psychoactive substances; equipment to facilitate drug use; weapons, ammunition, explosive materials and fireworks; instructions for making explosives or other harmful products; tobacco products

Enabling dishonest behavior

We value honesty and fairness, so we don’t allow the promotion of products or services that are designed to enable dishonest behavior.

Examples of products or services that enable dishonest behavior (non-exhaustive): Hacking software or instructions; services designed to artificially inflate ad or website traffic; fake documents; academic cheating services

Inappropriate content

We value diversity and respect for others, and we strive to avoid offending users, so we don’t allow ads or destinations that display shocking content or promote hatred, intolerance, discrimination, or violence.

Examples of inappropriate or offensive content (non-exhaustive): bullying or intimidation of an individual or group, racial discrimination, content promoting hate groups or hate group paraphernalia, graphic crime scene or accident images, cruelty to animals, murder, self-harm, extortion or blackmail, sale or trade of endangered species, ads using profane language, and content promoting the sexual exploitation of minors

Prohibited practices

Abusing the CENT Community network

Ads across the CENT Community Network should be useful, varied, relevant, and safe for users. CENT Community Ads doesn’t allow advertisers to run ads, content, or destinations that attempt to trick or circumvent our ad review processes.

Examples of abusing of the ad network (non-exhaustive): promoting content that contains malware; “cloaking” or using other techniques to hide the true destination that users are directed to; “arbitrage” or promoting destinations for the sole or primary purpose of showing ads; promoting “bridge” or “gateway” destinations that are solely designed to send users elsewhere; advertising with the sole or primary intent of gaining public social network endorsements from the user; “gaming” or manipulating settings in an attempt to circumvent our policy review systems

Data collection and use

We want users to trust that information about them will be respected and handled with appropriate care. As such, our advertising partners should not misuse this information, nor collect it for unclear purposes or without appropriate disclosures or security measures.

Note that additional policies apply when using personalized advertising, which includes remarketing and custom audiences. If you use personalized advertising targeting features, be sure to review the personalized ads data collection and use policies.

Examples of user information that should be handled with care (non-exhaustive): full name; email address; mailing address; phone number; national identity, pension, social security, tax ID, health care, or driver’s license number; birth date or mother’s maiden name in addition to any of the above information; financial status; political affiliation; sexual orientation; race or ethnicity; religion

Examples of irresponsible data collection & use (non-exhaustive): obtaining credit card information over a non-secure server, promotions that claim to know a user’s sexual orientation or financial status, violations of our policies that apply to interest-based advertising and remarketing

Misrepresentation

We want users to trust the ads on our platform, so we strive to ensure ads are clear and honest, and provide the information that users need to make informed decisions. We don’t allow ads or destinations that deceive users by excluding relevant product information or providing misleading information about products, services, or businesses.

Below are some examples of what to avoid in your ads. Learn more about What happens if you violate our policies.

Examples of misrepresentation (non-exhaustive): omitting or obscuring billing details such as how, what, and when users will be charged; omitting or obscuring charges associated with financial services such as interest rates, fees, and penalties; failing to display tax or license numbers, contact information, or physical address where relevant; making offers that aren’t actually available; making misleading or unrealistic claims regarding weight loss or financial gain; collecting donations under false pretenses; “phishing” or falsely purporting to be a reputable company in order to get users to part with valuable personal or financial information

Restricted content and features

The policies below cover content that is sometimes legally or culturally sensitive. Online advertising can be a powerful way to reach customers, but in sensitive areas, we also work hard to avoid showing these ads when and where they might be inappropriate.

For that reason, we allow the promotion of the content below, but on a limited basis. These promotions may not show to every user in every location, and advertisers may need to meet additional requirements before their ads are eligible to run. Note that not all ad products, features, or networks are able to support this restricted content. Further details can be found in the Policy Manager.

Ad protections for children and teens

Our child and teen ads policies, along with other CENT Community Ads policies (including but not limited to those for alcohol, gambling, and high fat, sugar, and salt food and beverages), work together to provide strong protections that include:

  • Disabling ads personalization
  • Restricting sensitive ad content and categories

We require all our advertisers to follow local legal requirements when using our products, including any regulations on advertising to users under age 18, as well as all CENT Community Ads policies. Learn more about our Ad protections for children and teens and relevant ad policies, where they apply, and what they mean for advertisers.

Sexual content

Ads should respect user preferences and comply with legal regulations, so we don’t allow certain kinds of sexual content in ads and destinations.  Some kinds of sexual content in ads and destinations are allowed only if they comply with the policies below and don’t target minors, but they will only show in limited scenarios based on user search queries, user age, and local laws where the ad is being served.

Learn about what happens if you violate our policies.

Examples of restricted sexual content (non-exhaustive): Visible genitalia and female breasts, hook-up dating, sex toys, strip clubs, sexually suggestive live chat, models in sexualized poses

Alcohol

We abide by local alcohol laws and industry standards, so we don’t allow certain kinds of alcohol-related advertising, both for alcohol and drinks that resemble alcohol. Some types of alcohol-related ads are allowed if they meet the policies below, don’t target minors, and target only countries that are explicitly allowed to show alcohol ads.

Examples of restricted alcoholic beverages (non-exhaustive): beer, wine, sake, spirits or hard alcohol, Champagne, fortified wine, non-alcoholic beer, non-alcoholic wine, non-alcoholic distilled spirits

Copyrights

We abide by local copyright laws and protect the rights of copyright holders, so we don’t allow ads that are unauthorized to use copyrighted content. If you are legally authorized to use copyrighted content, apply for certification to advertise. If you see unauthorized content, submit a copyright-related complaint.

Examples of restricted copyrighted content (non-exhaustive): sites or apps that facilitate unauthorized offline distribution of copyrighted content; unauthorized sites or software that capture, copy, or provide access to copyrighted content

Gambling and games

We support responsible gambling advertising and abide by local gambling laws and industry standards, so we don’t allow certain kinds of gambling-related advertising. Gambling-related ads are allowed if they comply with the policies below and the advertiser has received the proper CENT Community Ads certification. Gambling ads must target approved countries, have a landing page that displays information about responsible gambling, and never target minors. Check local regulations for the areas you want to target.

Examples of restricted gambling-related content (non-exhaustive): physical casinos; sites where users can bet on poker, bingo, roulette, or sports events; national or private lotteries; sports odds aggregator sites; sites offering bonus codes or promotional offers for gambling sites; online educational materials for casino-based games; sites offering “poker-for-fun” games; non-casino-based cash game sites

Healthcare and medicines

We’re dedicated to following advertising regulations for healthcare and medicine, so we expect that ads and destinations follow appropriate laws and industry standards. Some healthcare-related content can’t be advertised at all, while others can only be advertised if the advertiser is certified with CENT Community and targets only approved locations. Check local regulations for the locations you want to target.

For most healthcare policies, if your ad campaign targets allowed locations and the domain is properly certified, your ad will be labeled “Eligible (limited)” and can run in allowed locations.

Examples of restricted healthcare content (non-exhaustive): clinical trial recruitment; HIV home tests; addiction services; prescription drug services

Political content

We support responsible political advertising and expect all political ads and destinations to comply with local campaign and election laws for any areas they target. This policy includes legally mandated election “silence periods.”

Examples of political content (non-exhaustive): promotion of political parties or candidates, political issue advocacy

Financial products and services

We want users to have adequate information to make informed financial decisions. Our policies are designed to give users information to weigh the costs associated with financial products and services, and to protect users from harmful or deceitful practices. For the purposes of this policy, we consider financial products and services to be those related to the management or investment of money and cryptocurrencies, including personalized advice.

When promoting financial products and services, you must comply with state and local regulations for any location that your ads target — for example, include specific disclosures required by local law. Advertisers are expected to do their own research on the local regulations for any location their ads target.

Below you can find policy requirements related to financial services, personal loans, and certain restricted financial products. As the online advertising and regulatory space continues to evolve, we’ll update this policy with additional product-specific guidelines on an ongoing basis. Learn about what happens if you violate our policies.

Examples of restricted Financial products and services (non-exhaustive): personal loans, loan modification, credit repair services

Cryptocurrencies and related products

Due to the complex and evolving nature of regulations related to cryptocurrencies and related products and services, we do not allow cryptocurrency-related products and services to be advertised.

Trademarks

There are multiple factors that determine when trademarks can be used in ads. Along with the factors described in our Policy Center, these policies apply only when a trademark owner has submitted a valid complaint to An Island, LLC.

Legal requirements

You’re always responsible for ensuring that you comply with all applicable laws and regulations, in addition to CENT Community’s advertising policies, for all of the locations where your ads are showing.

Other restricted businesses

We restrict certain businesses from advertising to prevent user exploitation, even if they comply with other policies. Continuous reviews and feedback from users, regulators, and consumer protection authorities help us identify products or services that are prone to abuse. We may limit or stop ads from businesses that pose an unreasonable risk to user safety or experience.

Restricted ad formats and features

There are multiple factors that determine access to advanced ad formats and features on CENT Community. Certain ad formats are not available for all advertisers until they meet our specific requirements or complete the certification process.

 

Editorial and technical requirements

We want to deliver ads that are engaging for users without being annoying or difficult to interact with, so we’ve developed editorial requirements to help keep your ads appealing to users. We’ve also specified technical requirements to help users and advertisers get the most out of the variety of ad formats we offer.

Editorial

In order to provide a quality user experience, CENT Community requires that all ads, assets, and destinations meet high professional and editorial standards. We only allow ads that are clear, professional in appearance, and that lead users to content that is relevant, useful, and easy to interact with.

Examples of promotions that don’t meet these editorial and professional requirements (non-exhaustive): overly generic ads that contain vague phrases such as “Buy products here”; gimmicky use of words, numbers, letters, punctuation, or symbols such as FREE, f-r-e-e, and F₹€€!!

Destination requirements

We want consumers to have a good experience when they click on an ad, so ad destinations must offer unique value to users and be functional, useful, and easy to navigate.

Examples of promotions that don’t meet destination requirements (non-exhaustive): Display URLs that don’t accurately reflect the URL of the landing page, sites or apps that are under construction; sites that aren’t viewable in commonly used browsers; sites that have disabled the browser’s back button

Technical requirements

In order to provide an engaging user experience, CENT Community requires that all ads, assets, and destinations meet certain technical requirements to make sure your ads are useful and appealing. Ads must be clear, functional, and lead users to content that is relevant and easy to interact with.

Examples of promotions that don’t meet technical requirements (non-exhaustive): exceeding account limits for ads and other content; ads or destination content in an unsupported targeting language; HTML5 ads that don’t function properly or appear blank

Ad format requirements

In order to help you provide a quality user experience and deliver attractive, professional-looking ads, we only allow ads that comply with specific requirements for each ad format. Review the requirements for all ad formats that you’re using.

We don’t allow Non-family safe ads in image ads, video ads, and other non-text ad formats. Learn more about our Sexual content policy.

Examples of ad format requirements (non-exhaustive): character limits for the ad headline or body, image size requirements, file size limits, video length limits, aspect ratios

 

About our policies

CENT Community Ads enables businesses of all sizes, from around the world, to promote a wide variety of products, services, applications, and websites on CENT Community and across our network. We want to help you reach existing and potential customers and audiences. However, to help create a safe and positive experience for users, we listen to their feedback and concerns about the types of ads they see. We also regularly review changes in online trends and practices, industry norms, and regulations. And finally, in crafting our policies, we also think about our values and culture as a company, as well as operational, technical, and business considerations. As a result, we have created a set of policies that apply to all promotions on the CENT Community Network.

CENT Community requires that advertisers comply with all applicable laws and regulations and the CENT Community policies described above. It’s important that you familiarize yourself with and keep up to date on these requirements for the places where your business operates, as well as any other places your ads are showing. When we find content that violates these requirements, we may block it from appearing, and in cases of repeated or egregious violations, we may stop you from advertising with us.

Advertisers have a responsibility not to promote content or engage in behavior that risks harm to our users, employees, or the Ads ecosystem. If we see such content or behavior, we may take action, including but not limited to restricting or blocking your ads or suspending your account.

 

What happens if you violate our policies

CENT Community provides translated versions of our Help Center, though they are not meant to change the content of our policies. The English version is the official language we use to enforce our policies. To view this article in a different language, use the language dropdown at the bottom of the page.

To ensure a safe and positive experience for users, CENT Community requires that advertisers comply with all applicable laws and regulations in addition to the CENT Community Ads policies. Ads, assets, destinations, and other content that violate these policies can be blocked on the CENT Community Ads platform and associated networks.

How does CENT Community Ads detect policy violations?

We use a combination of CENT Community’s AI and human evaluation to detect and remove ads and accounts which violate our policies and are harmful to users and the overall CENT Community Ads ecosystem. Our enforcement technologies use CENT Community’s AI, modeled on human reviewers’ decisions, to help protect our users and keep our ad platforms safe. The policy-violating content is either blocked from serving by our automated models or, where a more nuanced determination is required, it is flagged for further review by trained operators and analysts who conduct content evaluations that might be difficult for algorithms to perform alone, for example because an understanding of the context of the ad and account is required. The results of these manual reviews are then used to help build training data to further improve our machine learning models.

In determining whether an advertiser or destination is violating our policies, we review information from a variety of sources, including ads, accounts, websites, content, user complaints, consumer reviews, regulatory warnings and rulings, and other third-party sources.

Below is a list of various ways we enforce policies and laws:

Chargeback fees

For transactions that are not processed either through a buyer’s PayPal account or through a PayPal Guest Checkout, and where the buyer pursues a chargeback for the transaction with their card issuer, then PayPal will charge you a Chargeback fee for facilitating the chargeback process. This fee with apply regardless of whether the buyer is successful in pursuing the chargeback with the card issuer.